EZContact
Centralize WhatsApp, Messenger and Instagram in one panel, reply 24/7 with AI, and hand to
EZContact is an AI-powered business messaging platform that brings WhatsApp, Instagram, and Messenger conversations into a single web panel. It addresses the problem of messages scattered across multiple devices and channels, missed after-hours inquiries, and limited visibility into team performance. An AI agent can answer FAQs, schedule appointments, and qualify leads around the clock, then hand conversations to human agents when needed. The platform supports Coexistence, allowing teams to keep using WhatsApp Business on their phones with the same number while EZContact runs alongside it.
Core capabilities include a shared inbox for multiple agents on one WhatsApp number, live conversation monitoring, contact organization with tags and notes, and response metrics. The AI agent is trained by uploading business information such as prices, services, and FAQs. Instagram automation can reply to post comments publicly and send follow-up DMs. Integrations include Zapier, n8n, Make, Claude Desktop via native MCP support, webhooks, and a REST API for sending messages, templates, and managing contacts. CRM connections such as Salesforce, HubSpot, and Pipedrive are supported through automation tools.
EZContact is aimed at teams in recruitment, sales, customer support, clinics, real estate, e-commerce, and restaurants. It offers a 14-day free trial without a card requirement, with monthly subscription plans that vary by conversation volume, number of users, and channel coverage. Plans range from a basic bot to multichannel advanced AI with priority support, and there are no long-term contracts.
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