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Elythea

Voice AI for managed care operations

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Elythea is an AI-native member outreach platform designed specifically for Medicare Advantage plans, Medicaid Managed Care Organizations (MCOs), and state Medicaid agencies. It solves the problem of low member engagement and operational friction by replacing complex vendor integrations and manual outreach with a fully managed voice AI service. Plans simply send a member list as an Excel or CSV file via secure SFTP, and Elythea handles all calling and reporting.

The platform uses HIPAA-compliant, conversational voice AI that can reach thousands of members concurrently, supporting over 30 languages. It is purpose-built for government healthcare programs, with specialized modules for welcome calls, CAHPS survey administration, Health Risk Assessments (HRAs), care gap closure (e.g., mammogram and colonoscopy reminders), annual wellness visit scheduling, redetermination reminders, and work requirement compliance. The service requires no IT lift or integration with existing systems, and returns completed reports in the plan’s own format.

Elythea is built for managed care operations teams at Medicare Advantage plans, Medicaid MCOs, and state agencies. It is offered as a fully managed service, not a software license. The pricing page was not available, so details on free plans, trials, or packaging (seat-based or usage-based) are not provided.

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