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OpenCall AI

AI that talks, texts and gets it done

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OpenCall AI is a communications platform for healthcare practices that answers inbound calls, texts, faxes and webchat, books appointments directly into practice management systems, and routes complex or sensitive matters to staff with transcripts and context attached. It addresses missed calls, voicemail backlog, and manual follow-up work across front desk and back office operations.

The platform includes intake and insurance eligibility verification, smart triage and escalation, and outbound campaigns for appointment reminders, no-show recovery, recall, referral conversion, schedule backfill, and new patient outreach. Calls generate tasks assigned to either the AI or a named staff member. It integrates with systems including Dentrix, Eaglesoft, athenahealth, eClinicalWorks, Cloud9, Dolphin, Gmail, and Google Calendar, and is described as HIPAA-compliant.

OpenCall AI is built for medical, dental, and orthodontic practices, including multi-location groups. Pricing is per location per month across three editions: Voice AI, Voice + SMS, and Full Platform, with volume discounts at higher location counts and custom enterprise pricing. Setup fees may apply for unsupported integrations.

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