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CustomerGauge

B2B account experience software for managing customer relationships.

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CustomerGauge is a B2B customer experience (CX) platform that collects account-level feedback (NPS, CSAT, qualitative) and connects it to revenue data. It provides dashboards, AI agents (Gaige AI) for analysis and response drafting, and tools to route feedback to teams. The platform is designed to help B2B companies reduce churn and identify growth opportunities by tying customer sentiment to real

12 alternatives to CustomerGauge

Ranked by how well each tool replaces CustomerGauge: shared features, audience, price and popularity.

  1. Canny

    AI-powered customer feedback platform

    Covers 5 of 15 key features, has a free plan and starts cheaper.

    Free plan
    65 out of 100 match$79/mo

  2. Qualtrics

    Turn insights into trusted outcomes.

    Covers 5 of 15 key features.

    64 out of 100 matchContact sales

  3. Survicate

    Capture, analyze, act. Build the ultimate program for customer feedback.

    Covers 4 of 15 key features and starts cheaper.

    63 out of 100 match$114/mo

  4. Feedback Company

    Powerful feedback for your organization.

    Covers 5 of 15 key features and starts cheaper.

    63 out of 100 match$69/mo

  5. DataEQ

    Turn unstructured customer data into real-time knowledge.

    Covers 9 of 15 key features.

    62 out of 100 match—

  6. UserVoice

    The enterprise customer intelligence platform, powered by AI

    Covers 1 of 15 key features.

    61 out of 100 matchUsage-based

  7. zenloop

    Customer experience management platform combining NPS, CSAT and CES surveys with review

    Covers 7 of 15 key features.

    61 out of 100 matchContact sales

  8. nps.today

    Measure. Understand. Act. Across the customer journey

    Covers 7 of 15 key features, has a free plan and starts cheaper.

    Free plan
    61 out of 100 match$16.40/mo

  9. Wootric

    Customer experience management and customer feedback platform for digital apps and B2B SGA

    Covers 0 of 15 key features.

    60 out of 100 matchContact sales

  10. Screeb

    Product analytics platform with session replays, surveys and product tours

    Covers 6 of 15 key features and starts cheaper.

    60 out of 100 match$159/mo

  11. Yotpo

    Ecommerce marketing platform covering reviews and UGC, loyalty and referrals, and AI-optim

    Covers 3 of 15 key features, has a free plan and starts cheaper.

    Free plan
    60 out of 100 match$89/mo

  12. Customer.guru

    Net Promoter Score for E-Shops and SaaS.

    Covers 5 of 15 key features and starts cheaper.

    60 out of 100 match$50/mo