ChargeDesk
Discover Remarkable Billing Support
ChargeDesk is a billing toolkit that brings payment management into helpdesk workflows, displaying customer payment histories alongside support tickets and allowing agents to handle common billing tasks without leaving their support tool. It connects to payment gateways including Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify, NMI, Payments MB, Shopify, Square, GoCardless and custom gateways, and works with helpdesks such as Zendesk, Front, Help Scout, Freshdesk, LiveAgent, Intercom, Crisp, LiveChat, Desk.com, AzureDesk, HubSpot, Missive, Gmail and Email, plus a Chrome extension and mobile apps.
Core capabilities include refunding charges, cancelling and creating subscriptions, creating charges by invoice or card on file, authorizing and capturing payments, managing coupons, sending payment reminders, editing customer details, and securely updating cards on file. ChargeDesk also provides embeddable billing pages, product and invoice pages, PDF tax invoices, customer-facing subscription and billing history management, VAT and GST tax handling, and reporting on revenue, agent activity, cancellations and tax summaries. It uses the connected payment gateway as the primary record of customer payment data. Security features include SSL-only connections, encryption in transit and at rest, two-factor authentication, a web application firewall, and regular vulnerability scans.
ChargeDesk is offered through a 14-day free trial without a credit card, with paid plans based on recent paying customers and active agent seats, including an automatic plan option that adjusts to usage. Enterprise limits can be extended with additional usage-based pricing.
12 alternatives to ChargeDesk
Ranked by how well each tool replaces ChargeDesk: shared features, audience, price and popularity.
- 65 out of 100 match$10/mo
Payment gateway and merchant account provider for online and in-person payments.
Covers 2 of 15 key features.
63 out of 100 match$25/moAI Chargeback Management, Prevention & Recovery
Covers 2 of 15 key features and has a free plan.
Free plan62 out of 100 matchFreeOnline payments for small businesses and platforms
Covers 5 of 15 key features and has a free plan.
Free plan62 out of 100 matchContact salesOnline payment services for merchants, including subscription billing, payment gateway and
Covers 2 of 15 key features.
62 out of 100 matchContact sales- 62 out of 100 matchUsage-based
A payments platform for collecting and sending payments directly between bank accounts.
Covers 5 of 15 key features.
61 out of 100 matchUsage-basedPayments, banking, payroll and credit platform for businesses in India
Covers 2 of 15 key features and has a free plan.
Free plan61 out of 100 matchContact salesCustomer service software for support teams of any size
Covers 2 of 15 key features and starts cheaper.
61 out of 100 match$19/moExplore payment solutions and tools for your business
Covers 2 of 15 key features, has a free plan and starts cheaper.
Free plan61 out of 100 match$8/moOne platform to accept payments, manage money, and access funding
Covers 3 of 15 key features, has a free plan and starts cheaper.
Free plan61 out of 100 match$9/mo