Chaport
A better way to talk to your customers.
Chaport is a customer messaging platform that brings website live chat, chatbots, email, and social messaging channels into a single workspace for support, sales, and engagement teams. It addresses the problem of fragmented customer communication by letting operators respond to live chat, email, Facebook, Telegram, and Viber messages from one interface, while chatbots handle common questions and lead qualification outside working hours.
Core modules include the Live Chat widget, Chatbots, Multi-channel inbox, and a Knowledge base with an FAQ bot that suggests relevant articles in chat. Additional capabilities include auto-invitations, typing insights, saved replies, group chats, file sending, widget customization, multilingual support, and reports. Integrations cover WordPress, Ecwid, Joomla, Shopify, Bubble, Zapier, and Google Analytics, with REST and JavaScript APIs for custom connections. Chaport runs on Web, iOS, Android, Windows, and macOS with synchronization across devices.
Chaport is organized into three editions: Free, Pro, and Unlimited, with a free 14-day trial of the Unlimited plan and no credit card required. The Free plan includes two operators and a limited chat history; Pro adds four operators, unlimited chat history, email and messenger integrations, advanced widget customization, and the API; Unlimited includes unlimited operators plus chatbots, knowledge base, teams, assignment rules, and advanced reporting. Plans can be billed monthly or annually.
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