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Broadly

Local Business AI Platform for Reviews & Leads

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Broadly is an AI-powered customer engagement platform for local service businesses, combining an AI Receptionist, review management, messaging, website chat, appointment scheduling, and marketing automation in one system. It addresses missed calls, scattered customer communications, and the need to collect reviews and maintain local search visibility.

Key capabilities include an AI Receptionist that answers calls, texts, and web chats in English and Spanish and books appointments; a shared inbox unifying messages from SMS, email, Facebook, Instagram, and web chat; review request automation and AI review responses; local SEO listing management across 40+ directories; social media management for Facebook, Instagram, Twitter, Google Business Profile, and LinkedIn; website chat, self-service scheduling, and automated email and SMS campaigns. Integration with Google Business Profile supports review collection and monitoring.

Broadly is built for local service businesses of all sizes, including trades, auto repair, healthcare, and legal firms. It is packaged as a monthly AI Workforce Package with no setup fees, per-user fees, or long-term contract, billed month to month with cancel-anytime flexibility and an annual payment discount. Setup is handled by Broadly's team, with optional separately billed advertising add-ons.

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