Bizzy
Turn provider calls into verified customer outcomes.
Bizzy provides calling infrastructure for banks and fintechs, addressing the gap between identifying recurring charges and acting on them. Its calling agent, Otto, places outbound calls to service providers on behalf of customers, handles verification and negotiation with live representatives, and returns structured, transcript-verified results to the customer's platform.
The platform includes provider intelligence covering phone trees, verification requirements, and negotiation paths, along with call execution that manages holds, transfers, and live representatives. Outcomes are checked against the transcript and returned with evidence, and exception handling covers customer verification, rescheduling, messaging, and retries. Results returned to the platform include structured data, savings breakdowns, transcript evidence, and confirmation numbers. Beyond bill negotiation, the infrastructure supports subscription cancellation, charge disputes, refund requests, debt negotiation, and appointment scheduling.
Bizzy is packaged around success-based pricing, with fees applying only to confirmed savings. It can be delivered under the customer's brand, and access begins with supported providers.
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