Promise
AI automation for government relief, benefits, verification, auditing, and payment plans.
Promise is an AI-driven software platform for utilities and government agencies that helps distribute relief, verify income, audit public programs, and manage payment plans for utilities, taxes, and parking. It addresses delays and manual effort in eligibility determination, outreach, and revenue collection by automating workflows and applying data matching.
The platform comprises four products: PromiseBenefits for relief distribution and eligibility automation, PromiseAudit for real-time monitoring of public programs to detect waste, fraud, and abuse, PromiseVerified for income verification, and PromisePay for payment plans. Features include proactive outreach, AI-powered service agents for support tickets, a mobile-first self-service portal, fraud detection, and comprehensive audit trails. Promise is SOC 1 type 2, SOC 2 type 2, and PCI compliant.
Promise is built for utilities, government agencies, and their partners. The pages describe a demo-based engagement model with implementation averaging eight weeks; no free plan, trial, editions, or seat-based or usage-based packaging is stated.
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