Kaizen

Kaizen is an AI automation platform for healthcare revenue cycle operations. It handles administrative work from referral intake through payment, including eligibility verification, prior authorization, provider enrollment, and claims research. The platform connects to existing EHR systems, payer portals, fax lines, and clearinghouses without replacing or migrating them, and it is designed to run each organization's specific workflows rather than generic processes.

Core capabilities include referral classification and scheduling, benefits verification, authorization submission and follow-up, payer credentialing and enrollment, denial and appeal handling, note audits, claims research, mail processing, medical records requests, bill generation, and patient outreach. Kaizen operates through its own mailbox, communicates with staff about cases, and reports weekly metrics such as referrals processed, approval rates, and hours returned. Additional workflows are rolled out after the initial implementation.

Kaizen is built for healthcare operations and revenue cycle teams. Implementation begins with connecting existing systems and learning the team's current processes, with workflows added over time. The pages describe a demo-based engagement model but do not specify free plans, trials, editions, or seat-based and usage-based pricing.