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AnswerConnect

Always people, not bots. We're dedicated to keeping business human.

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AnswerConnect is a 24/7 live answering service staffed by human receptionists rather than bots. It answers inbound customer calls, assists callers, schedules appointments, and provides live chat for website visitors, helping businesses capture leads and avoid voicemail. Interactions are handled by trained customer experience experts working from home environments, with instant in-app notifications and details of each interaction available for review.

Capabilities include call answering, appointment scheduling, live chat, and integrations with CRM, messaging, and productivity tools such as Salesforce, Zoho, Zendesk, Hubspot, Slack, Microsoft Teams, Zapier, Google Sheets, Setmore, Mailchimp, and Trello, among others. Integrations can be configured through a desktop app or with support assistance, and additional apps can be connected via Zapier.

AnswerConnect is aimed at businesses that need after-hours or overflow call coverage and website chat support, including franchise operations. Billing is based on monthly plans with included minutes, calculated from total call handling time including after-call work, and plans can be scaled up or down between billing cycles. A quote is available through a contact form.

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