SurveyMethods

SurveyMethods is online survey software for creating, distributing, and analyzing surveys, along with event registration forms. It supports a drag-and-drop builder with templates, more than 20 question types, page logic, quotas, anonymous settings, and language support. Surveys can be launched by email, embedded on a website, shared on social media, or distributed via QR code, with real-time response tracking, reminders, and auto-close rules.

AI features include survey creation assistance, sentiment analysis on open-ended responses, response quality scoring, Ask AI for querying survey data, and trend detection. Analytics cover real-time dashboards, filtering, a custom report builder, and exports to CSV, Excel, SPSS, and PDF. Integrations run through Zapier and a REST API returning XML or JSON, connecting systems such as CRM, HR, and helpdesk tools. Security measures include TLS and AES-256 encryption, role-based access controls, two-factor authentication, audit logging, and daily backups, with GDPR, SOC 2 Type II, HIPAA-ready, and CCPA compliance stated.

SurveyMethods is aimed at organizations collecting customer, employee, and market research feedback, founded in 2003 with offices in the US and UK. It is packaged as a free Basic plan with limits on surveys, questions, and responses, plus Advanced, Professional, and Enterprise editions with increasing response allowances, AI features, API access, and collaboration tools. Paid plans are billed monthly or annually, with a free trial available and no credit card required.