SiteGPT
Make AI your expert customer support agent
SiteGPT is an AI chatbot platform trained on a company's own website content, files, and connected data sources, designed to answer visitor questions and reduce repetitive support work. It supports human escalation, lead capture, and analytics so teams can monitor what visitors ask and where the bot needs improvement.
Key capabilities include importing training data from URLs, sitemaps, YouTube, and files such as CSV, TXT, PDF, DOCX, PPTX, and Markdown, plus connections to Notion, Google Drive, Dropbox, OneDrive, Box, and GitHub. Users can choose between GPT-4.1-mini and GPT-4.1 models, embed the chatbot across multiple sites, customize its appearance, and use quick prompts. The platform offers chat history, Q&A training from real conversations, lead generation, weekly email digests, an API, and native integrations with Crisp, Slack, Zendesk, Google Chat, Messenger, Freshdesk Messaging, Zoho SalesIQ, and WhatsApp. It supports 95 languages and includes SOC 2 Type II, GDPR, and HIPAA compliance features with role-based access and data encryption.
SiteGPT is aimed at support teams, businesses, and agencies that want to automate customer-facing answers while retaining human oversight. It is offered with a 7-day free trial, and plans vary in features such as automatic content syncing frequency and page limits for uploaded files.
12 alternatives to SiteGPT
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