Screendesk
Video support platform for customer service teams
Screendesk is a video support platform that lets support teams send and request screen recordings and run live screen sharing sessions without downloads. Recordings automatically capture debugging information such as device details, console logs, network requests, reproduction steps, and transcripts, with AI-assisted analysis.
It integrates with help desk tools including Zendesk, HelpScout, Intercom, Freshdesk, and Slack, and offers video editing, secure sharing, embedding, custom branding, and analytics. Pricing is seat-based with a free plan, a 14-day trial on paid plans, and Plus, Pro, and Enterprise editions.
11 alternatives to Screendesk
Ranked by how well each tool replaces Screendesk: shared features, audience, price and popularity.
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