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Salesmate

Unified customer platform for scaling teams in the agentic era

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Salesmate is a customer platform that combines CRM, marketing automation, customer support, communication, workflows, and AI agents in a single system. It addresses the fragmentation caused by disconnected tools by keeping customer data, conversations, and follow-up aligned across teams, giving sales, marketing, and support a shared view of each customer.

Core modules include contacts, companies, deals, pipelines, activities, quotes, documents, goals, and reports, alongside product management with SKUs, variants, discounts, and multi-currency pricing. Marketing features cover lead nurturing, MQL scoring, email and text campaigns, segmentation, and A/B testing. Support includes ticketing, SLAs, chat, knowledge management, CSAT/CES surveys, and AI agents (AI Copilot and AI Autopilot). AI capabilities span call transcription, conversation summaries, contact insights, email composition, and research assistance. The platform integrates with tools such as Google, Microsoft, Slack, Shopify, QuickBooks, Zoom, Zapier, and others, and offers mobile apps alongside web access.

Salesmate is aimed at mid-market and enterprise teams in sales, marketing, and customer support. It offers a 15-day free trial without a credit card, and a free plan is available.

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