EngageBay
AI-Powered CRM Software for Small Business
EngageBay is an all-in-one CRM platform for small businesses and startups that brings marketing automation, email marketing, sales CRM, appointment scheduling, live chat, and helpdesk into a single tool, reducing the need to connect separate subscriptions. It covers lead capture, campaign execution, deal tracking, and customer support in one workspace.
Core capabilities include marketing automation workflows, email sequences and broadcasts, landing pages, web forms, SMS and push notifications, segmentation, site messaging, and A/B testing. The sales side offers contact and company management, a 360-degree customer view, deal and pipeline management, lead scoring, telephony, and appointment scheduling. Service features include live chat, helpdesk ticketing, service automations, canned responses, support groups, and reporting. AI features include an AI chatbot trained on a knowledge base, files, and links, plus AI-assisted email marketing and sales automation. Integrations include Zapier, Shopify, WooCommerce, BigCommerce, SendGrid, Mailgun, Amazon SES, Stripe, LinkedIn, Facebook, Slack, Twilio, WhatsApp, Xero, QuickBooks, DocuSign, and others.
EngageBay is aimed at solopreneurs, startups, and small teams that want marketing, sales, and support functions in one system. It offers a free plan for teams of up to 15 members, with Basic, Growth, and Pro editions for larger customer bases and additional features. A demo and free signup are available.
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