Ricochet360
All-in-one cloud phone system and CRM dialer, marketing automation, and lead managemen
Ricochet360 is an all-in-one sales platform combining a cloud phone system, CRM and lead management, marketing automation, and a dialer for outbound sales teams. It addresses the need to centralize prospect data, automate follow-ups, and maintain call deliverability, with Spam Guru designed to reduce flagged calls and protect caller reputation.
Core capabilities include automated email and SMS follow-up campaigns, lead scoring, real-time analytics, call recording, IVR routing, and reporting modules covering agent performance, lead performance, call history, SMS, email, and gamification. Integrations are available on higher tiers, alongside features such as caller ID masking, local presence, perfect voicemail, and dialing technology.
Ricochet360 is aimed at agencies, brokers, and sales teams across industries including insurance, real estate, mortgage, and solar. It is packaged as seat-based plans with monthly or annual billing, tiered by included minutes, SMS, email, and dialer features, with overage rates for minutes and SMS on applicable plans. Spam Guru Pro is offered separately per number, with annual plans available.
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