Skip to content
whatismyalternative

Regal

Regal helps businesses build, improve, and manage voice AI Agents.

Visit Regal

Regal is a platform for building, monitoring, and scaling AI Agents that handle customer conversations over phone, SMS, and chat. It addresses the limitations of traditional contact center software by enabling personalized, high-touch customer engagement at scale, moving beyond low-touch automation and scattered customer data.

The platform includes AI Phone, SMS, and Chat Agents, a no-code AI Agent Builder, and a Journey Builder for orchestrating cross-channel interactions. It offers a Unified Customer Profile, Conversation Intelligence, an AI Sales Dialer, and a Unified Agent Desktop for human agents. Regal integrates with over 40 systems, including CRMs and marketing platforms, and provides tools for A/B testing, IVR and routing, and compliance management.

Regal is designed for contact center leaders in enterprises, particularly in industries like insurance, healthcare, lending, and local services. The platform includes white-glove guidance and is built with SOC2, HIPAA, CCPA, and GDPR compliance. Pricing information is not provided on the pages.

12 alternatives to Regal

Ranked by how well each tool replaces Regal: shared features, audience, price and popularity.

  1. Observe.AI

    Purpose-Built AI Agents. One CX Platform.

    Covers 5 of 15 key features.

    64 out of 100 matchContact sales

  2. Talkdesk

    AI customer experience automation and contact center software combining AI agents with a B

    Covers 7 of 15 key features.

    63 out of 100 matchContact sales

  3. Convin

    An AI Agent Platform for Customer Conversations

    Covers 5 of 15 key features and has a free plan.

    Free plan
    63 out of 100 matchContact sales

  4. Simple AI

    AI phone agents that handle sales, support, and other customer conversations by voice, SMS

    Covers 5 of 15 key features.

    63 out of 100 match—

  5. MyOperator

    MyOperator is the business AI operator for WhatsApp and calls.

    Covers 5 of 15 key features and has a free plan.

    Free plan
    62 out of 100 matchContact sales

  6. Aircall

    A cloud communications platform for voice, messaging, and AI agents.

    Covers 3 of 15 key features.

    62 out of 100 match$30/mo

  7. Genesys

    The agentic AI CX platform for the enterprise

    Covers 4 of 15 key features.

    62 out of 100 match$75/mo

  8. CloudTalk

    AI business phone system for sales and support.

    Covers 5 of 15 key features.

    61 out of 100 match$21/mo

  9. Voximplant

    Bridging AI innovation and production-ready communications

    Covers 1 of 15 key features and has a free plan.

    Free plan
    61 out of 100 matchUsage-based

  10. JustCall

    AI communication platform for sales and support teams.

    Covers 6 of 15 key features.

    61 out of 100 match$29/mo

  11. Dialzara

    Handle unlimited calls and book appointments with Dialzara's AI receptionist

    Covers 6 of 15 key features.

    61 out of 100 match$29/mo

  12. Ringostat

    AI-Powered Business Phone & Marketing Performance Platform

    Covers 1 of 15 key features.

    61 out of 100 match$17/mo