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Pisano

All-in-One Experience Management Platform that Feeds Voice of Customer and Employee

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Pisano is an all-in-one experience management (XM) platform that unifies structured, unstructured, behavioral, and indirect signals from customers, employees, and B2B stakeholders into a single intelligence layer. It applies native intelligence and agentic AI across experience signals to identify risk and opportunity, automate action, and close the loop on feedback. The platform supports Voice of Customer and Voice of Employee programs, with industry-specific guidance for banking, retail, insurance, travel & hospitality, automotive, e-commerce, healthcare, utilities, and education. Pisano states that 95% of partners go live within 45 days and provides 24/7 technical ownership with a 9-hour average resolution time.

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