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Netgsm

Turkish telecom operator providing phone, SMS, cloud PBX and internet services.

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Netgsm is a Turkish telecommunications operator that provides fixed and VoIP telephony, bulk and OTP SMS, voice messaging, cloud PBX, call center software, fax, home and business fiber internet, mobile lines, and digital services such as time and attendance, remote device management, e-signature and registered electronic mail. The company operates on its own infrastructure and is authorized by the Information and Communication Technologies Authority (BTK) for fixed telephone services, virtual mobile network services, internet service provision, and telecommunication infrastructure management.

Its main capabilities include Netsipp, an internet-based cloud PBX with call recording, call tracking, and robot operator features; call center software; mobile and desktop softphones; IP FCT; and custom API integrations. SMS services cover bulk messaging, OTP codes, interactive SMS, periodic SMS, and the İleti Yönetim Sistemi (İYS) for permission-based sending. AI integrations support smart call greeting, automated SMS and IYS management, call analysis and voice assistant workflows, and e-commerce integrations. Additional services include Paydoss (PDKS/GKS) for time and attendance, Netkumanda for remote device management, e-signature, and registered electronic mail (KEP).

Netgsm serves both small and large businesses, with solutions organized by need (call center, remote work, corporate VoIP, mobile app use) and by sector (health, e-commerce, education, tourism, consulting, associations, unions). Services are available through web portal, mobile app, API/integration, Excel plugin, and desktop program. The company offers number porting and new number allocation, with services licensed by BTK.

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