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KARTE

A customer experience (CX) platform combining a proprietary real-time data analytics base,

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KARTE is a customer experience platform that combines a proprietary real-time data analytics base with AI to support customer data use from strategy through execution. It addresses the problem of customer data scattered across organizations and tools, integrating customer, behavioral, and offline data around the individual customer to enable faster decisions and action.

Core capabilities include KARTE Datahub, which integrates internal systems, external services, and second- and third-party data, with BigQuery-based analysis, SQL query templates, job flow automation, and audit logging. Cross-channel orchestration covers web, apps, messaging, stores, and call centers. AI features include Agent Studio (beta) for building AI agents that execute KARTE functions via natural language, and Remote MCP (beta) for calling KARTE functions from external AI agents. The platform integrates with CRM, DWH, and digital advertising, and connects with QANT through a shared data foundation.

KARTE is aimed at organizations pursuing customer-centric business transformation and data integration across business units. Support ranges from onboarding programs and customer success to paid consulting and certified partners; specific plans, trials, and pricing are not detailed on these pages.

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