Fireberry
One Platform. Every Customer Insight.
Fireberry is an all-in-one CRM platform that brings sales, marketing, and service data into a single system, giving teams a unified view of customers and their interactions. It is designed to be customizable, allowing businesses to adapt fields, objects, dashboards, and workflows to their own processes rather than forcing teams into a fixed structure.
The platform includes three core products—Sales, Marketing, and Service—alongside AI features such as Copilot for generating insights and building fields, objects, and dashboards; Fire Agents and Agent Studio for creating and running automated customer journeys; Gen AI for generating visual and written content; an AI Assistant that detects intent, sentiment, urgency, and language to draft replies; and AI in Journeys for personalizing and adapting customer interactions in real time. Sales capabilities include deal pipelines, automations, calendars, e-signature, dashboards, and a customization suite. Integrations include native connections to tools such as Facebook Leads, Aircall, Office 365, Google Calendar and Contacts, Gmail, and Outlook, plus official Make and Zapier apps, with an open API and webhooks for custom connections. Security features include SSO, two-factor authentication, IP-authorized logins, encryption, audit logging, and compliance with ISO 27001, ISO 27017, ISO 27018, ISO 27032, and GDPR.
Fireberry is aimed at businesses across industries including real estate, nonprofit, education, insurance, call centers, and retail. It offers a free plan that does not expire and does not require a credit card, with some integrations available only in specific license tiers.
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