Feather

Feather is an AI agent platform for lending operations that handles borrower conversations across origination, servicing, collections, and processing. It is designed to reduce handoffs between systems and teams by carrying conversation context forward, completing approved actions, and updating source systems such as CRM, LOS/LMS, inboxes, and dialers.

The platform includes four purpose-built agents: an Origination Agent for engaging and qualifying leads, a Servicing Agent for account requests and approved actions, a Collections Agent for past-due borrower engagement and commitment tracking, and a Processing Agent for document collection and loan file management. Feather connects to CRM, LOS or LMS, contact center tools, knowledge bases, calendars, and approved payment workflows. It supports policy-bound behavior, human handoff for sensitive or out-of-policy cases, and review of transcripts, actions, outcomes, and exceptions. Security features include role-based access, retention controls, encryption, and PII handling.

Feather is built for regulated lending operations and is offered through a demo-based engagement process. The pages do not specify pricing, plan tiers, or trial availability.