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Engati

Multi-touchpoint, omnichannel AI agents for customer experience

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Engati is a conversational AI platform for building and deploying AI agents and assistants across channels including WhatsApp, voice calls, websites, mobile apps, Instagram and Shopify. It addresses the need to automate customer interactions for nurture, conversion and support, combining generative AI with human agent assistance.

Core capabilities include the eSenseGPT generative assistant, a no-code flow builder, Live Chat with the OneView Inbox, marketing automation, and Engati Pulse, a CDP for analyzing journeys. The platform supports multilingual conversations, cognitive search for bot training, natural language processing, and an extensible integration framework with native and Zapier connections to third-party applications and CRMs. A bot marketplace and developer docs are also available.

Engati serves businesses across industries such as e-commerce, logistics, edtech, healthcare, travel, insurance, government and real estate, as well as partners building conversational AI solutions. It offers a free sign-up option alongside demo scheduling, with pricing details available on its pricing page.

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