BIGContacts

BIGContacts by ProProfs is a CRM for small businesses that centralizes contact records, email marketing, sales pipeline tracking, task management, and reporting. It addresses the problem of scattered customer information and missed follow-ups by storing emails, meetings, files, and tasks in one place, with automated reminders and workflow rules handling routine work.

Core modules include contact management with custom fields and Excel-style entry, CRM web forms, drip email campaigns with dynamic and static lists, a customizable sales pipeline with List and Kanban views, calendar and task management, and a custom report builder with export to Excel or PDF. Integrations include Mailchimp, Campaign Monitor, Emma, SharpSpring, ActiveCampaign, Outlook, Skype, Piesync, and 123 Form Builder. AI features cover campaign creation, email writing, search, follow-up scheduling, pipeline tracking, dashboards, report summaries, and contact import. The product runs as a responsive mobile web app and offers two-factor authentication, role-based permissions, and GDPR compliance.

It is aimed at small and growing businesses seeking a straightforward CRM, with support available by phone, chat, and email. A free plan is available without a credit card, alongside a demo option.