Contentsquare (Hotjar)
Experience intelligence platform combining Hotjar's heatmaps, recordings, and surveys with
Contentsquare is a digital experience analytics platform that combines the capabilities of Contentsquare and Hotjar, which merged in 2021. It helps teams understand how customers move through digital journeys and identify where experiences break down, using data captured automatically without manual tagging. The platform brings together quantitative and qualitative insights across web, mobile, email, voice, chat, social, reviews, and LLMs.
Key capabilities include Experience Monitoring for detecting errors, slowdowns, and frustrations in real time; Experience Analytics with heatmaps, attention maps, journey maps, and session replay; Product Analytics; Conversation Intelligence; Voice of Customer; and Mobile Apps. Sense, the platform's contextual AI agent, supports in-depth analysis and recommendations. The platform connects journeys across sessions, channels, and devices, exports behavioral data to warehouses, and integrates with more than 100 applications. Privacy and security controls include ISO 27001, ISO 27701, ISO 27017, ISO 27018, and SOC 2 Type 2 compliance.
Contentsquare is designed for product, marketing, design, analytics, engineering, and executive teams across startups and enterprises. The platform offers a free starting option, and plans are structured to support different growth stages.
12 alternatives to Contentsquare (Hotjar)
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