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UserX

UX analytics platform for mobile apps

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UserX is a UX analytics platform for mobile apps that helps teams see what users do inside an app and why they abandon flows or encounter errors. It captures user interactions through an SDK and turns them into recordings and visualizations that show where conversions break down and what happened before a crash.

Core modules include session recordings, touch heatmaps, conversion funnels, drop-off flows, user flows and crash replays. Recording and sampling controls let teams choose which data or devices are captured, and data is encrypted on the device before transfer. The SDK is lightweight and integrates with minimal code.

UserX targets mobile app teams across eCommerce, banking, SaaS, delivery, travel and dating. It is packaged in Starter, Premium and Enterprise editions with limits on session recordings, user licenses and apps, plus a 14-day trial requiring no bank card. An on-premise option is also listed.

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