Conduit
AI agents for guest operations
Conduit provides AI agents for guest operations in hotels, serviced apartments, and vacation rentals. The agents answer guest messages and calls across channels such as email, WhatsApp, OTAs, and social media, retrieve property and reservation context, and take actions in connected tools like updating bookings, collecting payments, and creating tasks. They follow rules and procedures set by operators and escalate to human teams when needed.
The platform includes chat, voice, and internal agents, along with multilingual support, native integrations, scheduled workflows, performance reporting, and an API and MCP for controlling agents from your own stack. Integrations cover property management systems, channel managers, messaging channels, task managers, and collaboration tools. Security features include SOC 2 Type II, encryption, role-based access, PII protection, audit logs, SSO, and HIPAA support.
Conduit is packaged as usage-based plans priced per unit, with tiers for Messaging, Guest, Guest + Devices, and Full Suite, each including a set number of credits. A Startup edition for 0–25 units is also available with a fixed monthly credit allowance.
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