Avallon
AI agents for claims operations
Avallon is an AI platform for insurance claims operations, addressing the administrative burden on adjusters in intake, status inquiries, third-party outreach, subrogation, dispute resolution, and after-hours work. It uses conversational AI and machine learning to automate repetitive tasks while integrating with existing systems such as claims management platforms, REST APIs, ERP software, and email.
The platform includes Inbound Agents for FNOL, status checks, and inquiries across calls, texts, chats, faxes, and emails; Outbound Agents for third-party outreach, status checks, and demands with dynamic scripting and audit logging; and AI Claim File Processing for data extraction, chronologies, summarization, and auto-entry into a CMS. Named modules include Claim Intaker, Case Status Receptionist, Third Party Reacher, Case Copilot, Dialer, Orchestrator, and Parser. It supports multilingual handling, human handoff, and SSO/SCIM access controls.
Avallon serves carriers, MGAs, TPAs, and their partners. Pricing is customized based on claim volume, integration complexity, and required features, with no published list prices. Support includes 24/7 assistance for critical issues, and deployment can be configured for regional data residency.
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