Bland
Enterprise voice AI platform for building, running and monitoring AI phone agents
Bland is an enterprise voice AI platform for building, deploying, and monitoring AI phone agents that handle inbound and outbound calls. Agents run on Bland's own infrastructure and support voice, SMS, iMessage, and web chat with unified memory across channels, integrating with existing telephony, CRM, and scheduling tools via REST API, webhooks, and an MCP server.
The platform includes scenario testing with assertions, guardrails for compliance rules, observability for live and replayable calls, and canary releases. Deployment options include Bland Cloud, customer VPC, or on-premise. Native integrations cover Twilio, SIP, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Salesforce, HubSpot, Cal.com, Calendly, Notion, Slack, Zapier, Make, and Pipedream. Agents can be built through a plain-language interface or the API.
Bland targets regulated industries including healthcare, insurance, financial services, and logistics. Pricing is usage-based with per-minute talk time rates across a free Start plan, a paid Build plan with a monthly platform fee, and a contracted Enterprise plan offering dedicated infrastructure, on-prem/VPC deployment, and a forward deployed engineer.
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