Airship
Accelerate loyalty, revenue, and growth. Results guaranteed.
Airship is a mobile-first customer experience platform that helps brands build unified cross-channel experiences and orchestrated journeys across push, SMS, email, web, mobile wallet, and app. It addresses the problem of fragmented customer journeys by connecting messaging with app and web destinations, capturing customer data across channels, and adapting experiences in real time based on behavior, preferences, and context.
Core capabilities include journey orchestration, personalization and segmentation, testing and optimization, customer data management, and reporting analytics. The platform offers native experience building without code, including forms, surveys, and branching layouts. AI agents support the workflow: the Scenes AI agent generates native experiences from descriptions, the Recommendations AI Agent analyzes behavior and suggests actions, and the Dashboard AI Agent explains dashboard data in plain language. Integrations include open APIs, External Data Feeds, Real-Time Data Streaming, and pre-built connections with platforms such as Salesforce, Adobe, Mixpanel, and mParticle.
Airship is packaged in two editions: the Airship Experience Platform (AXP), a unified platform for orchestrating the full customer lifecycle with AI-assisted personalization, and Airship Essentials, a self-service, no-code option for growth-focused teams building app and web experiences. Pricing is quote-based for AXP, with Essentials available as a starting point. The platform also offers strategic services including onboarding, training, and implementation guidance.
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