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Ackly

Slack bot that tracks whether questions in support channels get acknowledged and answered.

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Ackly is a Slack bot designed for support channels, especially in remote and hybrid teams. It detects questions in a channel, tracks acknowledgement and resolution through emoji reactions, and posts automated daily summaries and weekly leaderboards. It also deep-links to unanswered questions and items the team wants to add to a knowledge base.

12 alternatives to Ackly

Ranked by how well each tool replaces Ackly: shared features, audience, price and popularity.

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