2Chat
AI-native phone system with WhatsApp and SMS integrations for customer conversations.
2Chat is a cloud-based phone system and messaging platform that brings WhatsApp messages and calls, SMS, and voice calls into a single dashboard. It addresses the problem of managing customer conversations across multiple channels by unifying them in one place, preserving context across channels, and routing conversations to the right agent. It supports WhatsApp Messenger, Business, and Business API/Cloud API connections, along with local virtual numbers in more than 90 countries.
Core capabilities include a visual drag-and-drop flow builder for chatbots and automations, automatic conversation routing based on availability and business rules, bulk WhatsApp campaigns, real-time team collaboration with shared visibility and call transfers, and live reporting on performance. An API allows sending and receiving messages and calls programmatically, and an MCP Server supports AI-native connectors. Integrations include native connectors for HubSpot, Slack, Zapier, Make, N8N, Twilio, Bubble, WordPress, ElevenLabs, Google Sheets, Google Forms, Cal.com, YouCanBookMe, Pipedream, Lindy, Jotform, and Postman, with additional apps reachable through Zapier and Make.
2Chat is aimed at professionals, small teams, and growing companies handling customer conversations over phone, WhatsApp, and SMS. It is packaged in three seat-based editions — Single, Basic, and Pro — that differ by included agents, virtual numbers, integrations, reporting, and API request quotas, with additional agents, connections, and API requests available as add-ons. A 7-day free trial is offered without a credit card, and monthly or yearly billing is available.
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