Ziwo
Simply, Talk to Your Clients
ZIWO is a cloud contact center platform for businesses in the MENA region, providing voice, omnichannel messaging, and AI-assisted customer communication through a single interface. It supports inbound and outbound calling, WhatsApp conversations, and CRM-connected workflows, with features such as IVR, call routing, call recording, predictive dialing, live monitoring, and real-time analytics. The platform also includes AI capabilities for call transcription, summaries, translation, sentiment analysis, tagging, and language detection, along with an AI voice agent that handles calls in multiple languages including Arabic.
The platform offers ready-made app connectors for CRM, task management, and point-of-sale systems, including Salesforce, Zoho, HubSpot, Zendesk, Freshdesk, Microsoft Dynamics, Intercom, Zapier, Odoo, and others. It is available on desktop, iOS, and Android, with mobile apps for agents working remotely. ZIWO is packaged in three editions: a Cloud Business Phone System, a Cloud Contact Center, and an Enterprise tier, with per-user monthly billing and a minimum user count on the base plan. Add-on modules include a WhatsApp chatbot, ZIWO AI Intelligence, and ZIWO AI Voice Agent, the latter billed per minute. The Enterprise edition supports private or public cloud deployment, bring-your-own SIP trunk, custom integrations, and custom data storage policies.
12 alternatives to Ziwo
Ranked by how well each tool replaces Ziwo: shared features, audience, price and popularity.
MyOperator is the business AI operator for WhatsApp and calls.
Covers 1 of 15 key features and has a free plan.
Free plan63 out of 100 matchContact salesAI business phone system for sales and support.
Covers 1 of 15 key features and starts cheaper.
63 out of 100 match$21/moAI contact center software: every interaction, a human connection.
Covers 1 of 15 key features and starts cheaper.
63 out of 100 match$30/moVirtual Phone System, Phone numbers and PBX | Zadarma
Covers 2 of 15 key features and has a free plan.
Free plan62 out of 100 matchFreeThe AI-powered communication platform for sales and recruitment.
Covers 2 of 15 key features and starts cheaper.
62 out of 100 match$15/moBridging AI innovation and production-ready communications
Covers 0 of 15 key features and has a free plan.
Free plan62 out of 100 matchUsage-basedFree VoIP SIP softphone dialer with voice, video and instant messaging
Covers 1 of 15 key features and has a free plan.
Free plan61 out of 100 matchFreeTelefonia, WhatsApp e chat em uma plataforma omnichannel
Covers 1 of 15 key features and has a free plan.
Free plan61 out of 100 matchFreeA cloud communications platform for voice, messaging, and AI agents.
Covers 1 of 15 key features and starts cheaper.
61 out of 100 match$30/mo- 61 out of 100 matchContact sales
AI-Powered Business Phone & Marketing Performance Platform
Covers 4 of 15 key features and starts cheaper.
60 out of 100 match$17/mo