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WeConnect.chat

Customer engagement platform combining AI chatbots with live and video chat.

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WeConnect.chat is a customer engagement platform that combines AI chatbots, rule-based conversation flows, and human agents in a single multi-channel workspace. It is designed to support customer service, lead generation, and other inbound communication by letting visitors interact with automated flows and then move to live messaging, video chat, or a scheduled meeting when needed.

The platform includes a no-code drag-and-drop conversation builder, conditional logic, free templates, live chat, video chat with screen sharing, an appointment scheduler, and conversation analytics. It supports ChatGPT-based AI components, data sources such as uploaded files, text, Q&A, and knowledge bases, and integrations including Calendly, Mailchimp, Google and Microsoft 365 calendars, Zapier, HubSpot, Salesforce, Zoho, Freshsales, Pipedrive, webhooks, and the WhatsApp Business API. The agent dashboard is available on web, desktop, and mobile devices.

WeConnect.chat is aimed at businesses that want to combine automated conversations with human support. It offers a free plan, free trials, and Lite, Pro, Business, and Enterprise editions, with monthly and yearly billing. Plans vary by conversation volume, AI chatbot count, seats, message credits, and data storage, and additional seats, conversations, AI credits, custom domains, and WhatsApp access can be added.

12 alternatives to WeConnect.chat

Ranked by how well each tool replaces WeConnect.chat: shared features, audience, price and popularity.

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