Upfirst
AI receptionist that answers calls while you run your business
Upfirst is an AI answering service that works as a virtual receptionist for small businesses. It answers incoming phone calls, collects information from callers, schedules appointments, blocks spam, and transfers calls to the right person, helping businesses avoid missed calls and lost leads.
Key capabilities include call summaries, recordings and transcripts, in-call texting, appointment booking through Google Calendar, Outlook, Calendly, Acuity, Square, and Clio, and integration with other apps via Zapier and custom API actions. It supports 35+ languages, recognizes repeat callers, and can be configured through ChatGPT or Claude. Businesses keep their existing phone number by forwarding calls.
Upfirst is aimed at small businesses across industries such as legal, property management, contracting, and non-profits. It offers a 14-day free trial with full access to the selected plan's features, no credit card required, and no contracts. Plans are usage-based, tiered by monthly call volume, with additional calls billed per plan; annual billing is available at a discount. Higher tiers add white-glove onboarding, custom integrations, priority support, and BAAs for HIPAA-regulated businesses.
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