Universell
An all-in-one business platform combining CRM, marketing, inventory, scheduling, payments,
Universell is an all-in-one business platform that brings CRM, marketing, inventory, scheduling, e-commerce, payments, POS, HR, and communication tools into a single dashboard. It addresses the problem of running operations across many disconnected subscriptions by consolidating back-office functions, sales, and customer engagement in one system, with AI-assisted automation spanning modules.
Core capabilities include customer and deal pipeline management, ticketing, appointments, unified communication with VoIP and SMS, real-time inventory with multi-store transfers and purchase orders, employee scheduling and payroll reporting, invoicing with e-sign, order fulfillment and shipping labels, POS and payment processing, email and SMS marketing automation, loyalty and rewards, analytics dashboards, and workflow automation. Integrations include QuickBooks, Xero, WordPress, Google Calendar, Outlook Calendar, DHL, FedEx, UPS, USPS, Clover, PAX, and GoDaddy.
Universell targets small and medium businesses across retail, service, e-commerce, salon, and professional services industries. It is offered as a free trial lasting 30 days with no credit card required, alongside a free demo account with preloaded sample data. The platform is packaged as a single subscription covering its integrated tools rather than separate per-module plans.
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