TrueContext
Field service app and intelligence platform for field teams
TrueContext is a field service workflow platform that connects mobile data capture with back-office systems, helping organizations turn field activity into structured, AI-ready records. It addresses the problem of fragmented or incomplete field data by supporting offline data capture, guided workflows, and automated reporting, so technicians can complete jobs with less administrative work and operations teams can see execution as it happens.
The platform includes smart, context-aware mobile forms, a low-code workflow builder, AI-augmented workflow creation, and AI-assisted analytics that surface operational trends and potential action items. It offers bi-directional integrations with FSM, CRM, ERP, and EAM platforms, including ServiceNow, Salesforce, ServiceMax, Microsoft, Box, Google Workspace, Dropbox, and FTP/SFTP, plus custom connections through REST API, webhooks, and HTTP connectors. Bespoke Analytics provides custom dashboards within the platform, and enterprise security features include SOC 2 Type II, HIPAA, and Title 21 CFR Part 11 certifications.
TrueContext is designed for field technicians, operations leaders, and executives across service organizations of varying scale, including regulated industries. The platform is available through a free trial and demo, with professional services covering implementation, migration, custom analytics, and ongoing form and workflow support.
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