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Fieldwork

Fieldwork

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Fieldwork is an all-in-one field service management platform designed to replace paper-based processes for businesses in pest control, lawn care, pool service, and general service industries. It solves common operational problems such as miscommunication, lost paperwork, and inefficient scheduling by centralizing customer data, work orders, and team communication in a single system accessible from a PC, tablet, or smartphone.

The software combines a CRM, calendar and scheduling tools, work order management, invoicing, and a branded customer portal. Its mobile apps support offline access for technicians. Key capabilities include chemical tracking and reporting, device management with QR or barcode scanning, route optimization with Google Maps integration, custom forms, diagramming, and a digital log book. It integrates with QuickBooks Online and Zapier, and offers an API for custom connections. Additional features include automated payment reminders, online review requests, marketing campaign tracking, and technician location tracking.

Fieldwork is aimed at field service companies of all sizes, from solo operators to multi-office organizations. It offers three paid editions—Startup, Business, and Pro—each billed per month and including a free office user and phone and chat support. A two-week free trial is available without requiring a credit card. The pricing is seat-based, with the number of field users affecting the total cost.

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