FieldAware
Best Field Service Management Software & Mobile App.
FieldAware is a field service management platform from GPS Insight that serves as a central hub for coordinating back-office and field operations. It addresses the problem of manual, paper-based processes by bringing scheduling, dispatching, invoicing, and job information together in one system, giving technicians access to work orders, schematics, and customer details from their devices.
The platform includes modules for work order management, scheduling and dispatch, route and schedule optimization, asset management, invoicing, reporting and insights, and a customer portal. Field-side capabilities include a mobile app for Android and iOS, mobile forms, knowledge management, alerts and notifications, time management, and offline capability. It offers an Open API for integrations, along with a dedicated FieldAware for NetSuite connector for ERP workflows, and supports digital document collection, signatures, and real-time inventory visibility for parts.
FieldAware is aimed at field service organizations across industries such as building and construction services, facility and property management, industrial and commercial equipment, health sciences and medTech, and oil and gas. It serves roles ranging from field technicians and dispatch operations to management and executives. The platform is available as a SaaS offering with demo access; specific plan and packaging details are not stated on these pages.
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