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TextYess

The Autonomous CRM for eCommerce brands

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TextYess is a CRM platform for ecommerce brands that uses AI agents to plan and execute customer communication across email, WhatsApp and on-site chat. It addresses the problem of limited time and manual campaign work by proposing campaign plans, building segments, writing on-brand messages and scheduling sends, with results feeding back into the next plan. An AI customer care agent answers customer questions and hands complex conversations to a team.

Core capabilities include unified customer profiles combining orders, emails, WhatsApp chats and site visits; natural-language segment creation; campaigns and flows for abandoned cart, post-purchase, replenishment and win-back; pop-ups; and revenue reporting per campaign, flow and contact. Channels include email, on-site chat, WhatsApp and voice, with a Shopify integration and custom ERP/CRM integrations on Enterprise. Atlas, the AI planning agent, proposes campaigns for approval before anything is sent.

TextYess is aimed at founders, ecommerce teams and agencies. It is packaged as a usage-based Pro plan with a 7-day free trial, and a custom-priced Enterprise edition billed annually with dedicated AI model training, SLA and enterprise-grade security.

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