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Superbot

AI voice platform for Indian languages and contact centres.

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Superbot is a conversational AI platform for voice automation in Indian languages, including Hindi, English and code-mixed conversations. It offers three products: a telephonic AI agent for inbound and outbound calls, a voice assistant for websites, and a textual agent for web and WhatsApp chat. The platform is designed to handle customer support, collections, lead qualification, appointment scheduling and similar workflows.

The Telephonic Agent supports real-time input validation, smart call hold, voicemail handling and live backend fulfillment through API connections to CRM and other systems. The platform includes speech recognition, language models and text-to-speech built in-house and hosted in India, with no external API calls. A private knowledge bank answers from company documents and FAQs, and a unified dashboard manages telephony, voice assistants and chatbots with analytics, call disposition, CRM integration and reporting.

Superbot is aimed at businesses handling high-volume customer interactions across calls, websites and WhatsApp. The pages describe a demo request process and a go-live time of under 24 hours, but do not specify free plans, trials, editions or pricing models.

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