Simple Refunds

Refund protection that turns cancellations into revenue for events, travel, hospitality, a

Simple Refunds is a refund protection platform that handles the refund process from request to resolution for businesses selling tickets, bookings, memberships and accommodation. It connects to a business via API and standardises refund workflows across locations, currencies and conditions, aiming to reduce manual admin and avoid financial exposure from cancellations.

The platform offers automated workflows with structured steps, real-time refund status updates and pre-filled forms, alongside a Mass Payment API supporting 50+ currencies. It can be white-labelled or configured with dual-branded widgets, and supports multiple languages. The service is described as fully managed and compliant, with ICO registration and GDPR compliance noted.

It is aimed at events and ticketing, conferences and exhibitions, travel and tours, hotels and accommodation, membership and loyalty programmes, and online booking platforms and software. Setup is arranged through a demo; no free plan, trial, editions or pricing model are stated.

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