ShortLoop

ShortLoop is a phone AI platform for car dealerships that answers inbound calls and handles outbound campaigns. It addresses missed and dropped calls and slow phone operations by acting as an AI receptionist, booking service and sales appointments, and qualifying leads in real time.

The platform covers Service, Sales, and Outbound modules. Service handles 24/7 appointment booking with real-time scheduler slots, plus express lane, body shop, recall, pickup, and drop workflows. Sales captures leads, qualifies shoppers, and schedules test drives while updating CRM records and answering in-stock inventory questions. Outbound runs recurring and one-off calling campaigns for service reminders, recalls, and promotions, with follow-up across call, text, and email. It integrates with major DMS, CRM, and scheduling tools including Tekion, CDK, Reynolds, Xtime, Auto/Mate, and DealerFX, and supports English and Spanish with mid-call language switching. Call recordings, transcripts, dashboards, and AI insights provide visibility, with alerts sent by text and email.

ShortLoop is built for dealership operations across service lanes, sales teams, and BDC functions. The pages do not state specific packaging details such as free plans, trials, editions, or pricing models.