Segmentify
Real-time personalized experiences for every customer
Segmentify is an AI-powered customer engagement platform for eCommerce that uses machine learning to analyse visitor behaviour and deliver real-time, individualised experiences. It addresses challenges such as irrelevant search results, low conversion rates, cart abandonment and weak customer retention by personalising the shopping journey across multiple touchpoints.
The platform includes six solution modules: personalised search, product recommendations, segmentation, cross-channel marketing, an Email Marketing Module and gamified experiences. It integrates with platforms including Shopify, BigCommerce and Klaviyo, and offers a Mobile App SDK. Integration is handled by Segmentify's team using asynchronous JavaScript, with widgets set up and tested before campaigns go live.
Segmentify is aimed at eCommerce brands seeking to improve conversion rates, average order value, customer lifetime value and engagement. It offers a 14-day free trial, with setup completed within five days. Three plans are available: Growth Solution, Search & Discovery and Cross-Channel Marketing. Annual plans are offered, and pricing is discussed with the sales team. A dedicated Success Manager, onboarding support and review meetings are included.
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