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RingByName

Cloud-based business phone service and VoIP provider with CRM-style contact management.

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RingByName is a cloud-based business phone service and VoIP provider that combines hosted telephony with smart software and CRM-style contact management. It addresses the need for flexible, centralized communication tools across single locations, multi-location organizations, and remote or mobile teams, with web and mobile access through RingByName OX.

Key capabilities include a built-in CRM and contact management, virtual receptionist, business SMS, voicemail to email, conferencing, and AI-powered coordination through OperatorX. Integrations include a Salesforce plugin, Microsoft Teams cloud calling, HubSpot voice, Zapier automation, Google Contacts import, browser click-to-call, and an Amazon Alexa skill. The platform also offers QSpace for real-time supervisor visibility across communications.

RingByName is aimed at businesses, enterprise teams, multi-location companies, and non-profits. It is packaged in Essential, Advanced, and Enterprise editions, priced per user with annual, contracted monthly, and month-to-month options, with rates varying by user count. A Superuser Management option is available through sales.

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