RichCall

Live video solution for contact centers

RichCall is a product from Aurus, a vendor of software for enterprise collaboration and contact centers. It is designed to add high-end collaboration tools to customer service, covering use cases such as live video chat, visual support, video commerce, and video kiosks.

12 alternatives to RichCall

Ranked by how well each tool replaces RichCall: shared features, audience, price and popularity.

Auvious
AI-Powered Video Calls & CoBrowse for CX
Covers 0 of 12 key features.
60 out of 100 matchContact sales
Lifesize
Embed real-time video in your apps with a few lines of code.
Covers 0 of 12 key features.
54 out of 100 matchUsage-based
RingCentral
The agentic voice AI platform to drive customer outcomes.
Covers 0 of 12 key features.
54 out of 100 matchContact sales
Callbridge
Best Audio, Video & Online Conference Calling Software
Covers 0 of 12 key features and has a free plan.
Free plan
53 out of 100 match$14.99/mo
Vconsol
Complete video conferencing solutions
Covers 0 of 12 key features.
53 out of 100 match—
Richpanel
The helpdesk where AI closes 50% of tickets, with a 50% automation guarantee in 30 days or
Covers 0 of 12 key features and has a free plan.
Free plan
53 out of 100 match$0.20/mo
Aira
Video remote interpreting for blind, low-vision, Deaf and hard-of-hearing communities
Covers 0 of 12 key features and has a free plan.
Free plan
53 out of 100 match$26/mo
CrankWheel
Screen sharing tool for inside sales and telesales teams, with remote control, screen reci
Covers 0 of 12 key features and has a free plan.
Free plan
52 out of 100 match$29/mo
Vivocha
Next generation customer interaction platform
Covers 1 of 12 key features.
Co browsing
52 out of 100 match—
OpenVidu
Self-hosted video conferencing and WebRTC platform for building real-time video products
Covers 0 of 12 key features, has a free plan and is open source.
Free planOpen source
52 out of 100 matchFree
Gruveo
One-Click Video Conferencing
Covers 0 of 12 key features and has a free plan.
Free plan
52 out of 100 match$39/mo
VideoAsk
Get face to face with interactive video
Covers 0 of 12 key features and has a free plan.
Free plan
51 out of 100 matchContact sales