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Pronnel

AI-powered omni channel customer engagement

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Pronnel is an AI-powered customer engagement, Voice AI, and CRM platform that brings customer conversations, leads, teams, and calling into a single workspace. It is aimed at replacing disconnected engagement and CRM tools with connected data and workflows across channels.

The platform is organized into three products: Pronnel Customer, a CRM with lead scoring, pipeline automation, automated follow-ups, and a 360° customer view; Pronnel Teams, covering project management, real-time collaboration, and AI-powered task automation; and Pronnel AI Calling, which provides Voice AI for automated calling campaigns, conversation analysis, call scheduling, and follow-up recommendations. Channel integrations include WhatsApp, Facebook, Instagram, Telegram, Viber, Line, webchat, and email, alongside Zapier, Integrately, Make, APIs, webhooks, and SDKs. Workspace features include boards, dashboards, Kanban, Grid, Gantt, and Calendar views, forms, knowledge base, chatbot, and a mobile app for iOS and Android.

Pronnel is built for sales and revenue teams, project and product managers, and outreach and support centers. It is packaged as seat-based plans with a free tier and paid editions billed monthly or annually, with limits varying by user count, storage, automation actions, channel integrations, and email sync; a free trial is available without a credit card.

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