Podium
Get more leads. Make more money.
Podium is an AI-powered lead generation and management platform for local and service businesses. Its AI Employee addresses slow response times and missed follow-up by handling inbound leads around the clock, qualifying and nurturing conversations, booking appointments directly on the business calendar, sending confirmations and reminders, and proactively re-engaging past customers.
The AI Employee works across phone, text, email, social, and webchat from a centralized inbox, using conversation history and customer context. Businesses can define custom playbooks covering services, pricing, and policies, apply corrections in plain language, and set escalation rules for human handoff. AI Studio provides performance visibility, a sandbox for testing changes before they go live, and access to calendars, customer records, and workflows. Industry-specific configurations are available for auto dealerships, home services, aesthetics, and retail.
Podium is aimed at single-location shops and multi-location operations. Plans are quoted per business based on industry and needs, with pricing available through a custom quote.
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