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Nixo

The ops platform for forward deployed engineers

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Nixo is a platform for forward deployed engineers that keeps customer context and product work in sync from discovery through deployment. It addresses the need to gather account and environment details without repeated customer follow-up and to avoid duplicating work across accounts.

Its modules include Context Capture, which organizes customer calls into views of tech stack, environment, and feature requests; Smart Prioritization, which weighs account importance, issue complexity, and past expertise; an AI Intake Agent that collects context from customers and routes it to an engineer with relevant expertise; Work Intelligence, which surfaces connected tickets, pull requests, and past solutions; and Code Intelligence, which retrieves relevant code, configs, and fixes from prior work. Integrations pull context from Slack, GitHub, Linear, and CRM systems.

Nixo is aimed at forward deployed engineers and their operations. Access is currently in limited early access, with requests for access and a call with the team to evaluate the platform; no pricing or plan structure is stated.

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